Privacy Policy

Introduction

Prime Fox ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website or services.

Information We Collect

We collect several types of information to provide and improve our travel services:

Information You Provide Directly

• Name and contact details (email address)
• Travel preferences and requirements
• Correspondence and communication records
• Service selections and booking inquiries

Automatically Collected Information

• Browser type and version
• Device information
• Pages visited and time spent on site
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Processing and responding to travel inquiries
• Creating personalized travel proposals
• Communicating about services and bookings
• Improving our website and service offerings
• Complying with legal obligations
• Analyzing website performance and user behavior

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit inquiry forms
• Performance of a contract when arranging travel services
• Legitimate interests in operating and improving our business
• Legal obligations under UK and international law

Data Sharing and Disclosure

We may share your information with:

• Travel service providers (accommodations, transportation, tour operators) necessary to fulfill your bookings
• Payment processors for transaction handling
• Technology service providers who support our website operations
• Legal authorities when required by law

We do not sell or rent your personal data to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as necessary to:

• Provide requested services
• Maintain business records
• Comply with legal requirements
• Resolve disputes and enforce agreements

Inquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under data protection law, you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data in certain circumstances
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking

Our website uses cookies to enhance functionality and analyze usage. For detailed information about our cookie practices, see our Cookies Policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

When we work with international travel partners, your data may be transferred outside the United Kingdom. We ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

Children's Privacy

Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this privacy policy periodically. Material changes will be communicated through our website or direct notification. Continued use of our services after changes indicates acceptance.

Contact Information

For questions about this privacy policy or our data practices, contact us at:

Prime Fox
15 Deansgate
Manchester M3 2BQ
United Kingdom
[email protected]